Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy outlines how we process, ship, and deliver orders. By placing an order, you agree to the terms outlined below.

Order Processing

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed after 3:00 PM (local time) will be processed on the next business day.
  • During peak seasons or promotional events, processing times may be extended.

Order Confirmation

  • You will receive an order confirmation email immediately after placing your order.
  • A shipping confirmation email with tracking information will be sent once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping Options

  • Standard Shipping: 5-15 business days
  • Expedited Shipping: 2–7 business days
  • Express Shipping: 1–5business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, dimensions, and destination.
  • Free standard shipping is available on orders over $200, unless otherwise stated.

Domestic Shipping

We currently ship to all states within USA.

  • Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
  • Delivery timeframes depend on the selected shipping method and destination.

International Shipping

  • We ship internationally to select countries.
  • International shipping rates and delivery times vary by destination.
  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
  • We are not responsible for delays caused by customs processing.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.
  • Please allow up to 24 hours for tracking information to update.
  • If you do not receive tracking details within 5 business days, contact our support team.

Shipping Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information.
  • We are not responsible for orders shipped to incorrect addresses provided at checkout.
  • If you notice an error, contact us immediately. We cannot guarantee changes after processing.

Lost, Stolen, or Damaged Packages

  • We are not liable for lost or stolen packages marked as delivered.
  • If your package arrives damaged, contact us within 48 hours of delivery with photos of the damage.
  • For lost shipments, please contact the carrier first to initiate a claim.

Delays

While we aim to meet estimated delivery times, delays may occur due to:

  • Weather conditions
  • Carrier disruptions
  • High order volumes
  • Customs clearance procedures

We are not responsible for delays beyond our control.

Shipping Restrictions

  • We do not ship to P.O. boxes (if applicable).
  • Certain products may have shipping restrictions due to carrier regulations.

Contact Information

If you have any questions about this Shipping Policy, please contact us at:

  • Email: jfanord01@gmail.com
  • Phone: 4015911475
  • Business Hours: 24/7